Need a loan but still not sure? Below, you’ll find answers to frequently asked questions. If you can’t find the answer you need, try our live chat.
How much can I borrow?
The maximum amount you can borrow depends on the type of loan you select:
For short-term personal loans, such as payday loans, the borrowing limit is up to $5,000. These loans are typically designed for quick, small-dollar borrowing needs and often have shorter repayment periods.
On the other hand, for all other loan options—such as car loans, business loans, bitcoin loans or larger mortgage loans—the maximum borrowing amount is up to $35,000.
This higher limit provides greater flexibility for more substantial financial needs, whether you’re planning a major purchase, consolidating debt, or covering unexpected expenses. It’s important to choose the loan type that best fits your financial situation and needs, keeping in mind the maximum borrowing limits associated with each option.
The requirements?
Must be 18 years old or older.
Must have a valid bank account.
Must reside in Canada.
Must have a steady source of income.
How long does it take?
Most loans are typically approved and issued in less than one hour, allowing you to access funds quickly and conveniently. However, please be aware that in some cases, the process may take longer.
This can happen if there are any errors or discrepancies in your application. Factors such as an invalid Canadian cell phone number, incomplete information, or mismatched details will automatically decline your application.
Rest assured, our team works diligently to review all applications as swiftly as possible and will keep you informed throughout the process. If you experience any delays, we encourage you to check your application status or contact our customer support team for assistance.
How are funds sent?
Funds can be transferred to you either through Interac email money transfer or via direct deposit.
The Interac email money transfer option allows for a quick and secure electronic transfer of funds directly to your email address, making it convenient for recipients to receive and access their money promptly.
Alternatively, funds can be sent directly to your bank account through a secure direct deposit, ensuring a seamless and automatic transfer that typically arrives within one to two business days.
Both methods are safe, efficient, and designed to provide flexibility and convenience depending on your preferences and banking arrangements.
What if I have bad credit?
Bad credit? No problem. Our primary concern is assessing your ability to repay the loan. To do this, we verify your income through a reliable verification platform. This innovative process allows us to confirm your income details securely and efficiently without the need for you to submit pay stubs, tax documents, or any other paper-based paperwork.
Our goal is to make the application process as seamless and convenient as possible for you by offering a fully paperless verification system.
What is the interest rate?
When do I repay?
We offer flexible repayment options designed to accommodate your financial needs and circumstances.
Our repayment terms range from as short as 7 days up to a maximum of 120 days, giving you the flexibility to choose a schedule that best suits your budget and repayment capacity.
Once your application is approved, we will provide you with your specific repayment date, clearly indicating when your payment is due. At that point, you will have the opportunity to review the terms thoroughly and decide whether to accept or decline the proposed repayment schedule.
Our goal is to offer transparent, adaptable financing solutions that empower you to manage your payments comfortably and confidently.
What if I can’t repay?
If you encounter any challenges or difficulties in making your loan payments on time, it is crucial that you proactively reach out to your designated loan agent as soon as possible.
By contacting your loan officer promptly, you can discuss your situation and work together to establish a manageable repayment plan or schedule that suits your current financial circumstances.
Failing to communicate your difficulties or neglecting to notify your loan agent may result in the accrual of late fees, additional charges, or other penalties, which can increase the total amount you owe and negatively impact your credit standing.
Remember, open and timely communication is key to avoiding unnecessary costs and ensuring that your loan repayment process remains as smooth and manageable as possible. If you are unsure how to contact your loan agent or need assistance in finding the appropriate contact information, please refer to your loan agreement or reach out to our customer service team for guidance.
Can I re-loan right away?
Yes, you are permitted to take out a new loan on the very same day that you repay your original loan. This means that once you have completed the repayment process for your initial loan, you can immediately apply for and secure a new loan if needed.
Keep in mind that approval for the new loan may depend on your current financial situation.
Hours of Operation?
We are pleased to inform you that we’re open 24 hours a day, 7 days a week, ensuring that you can access our services anytime you need, day or night.
To provide you with the utmost convenience, we remain open even on holidays, so you never have to worry about missing out or waiting for the next business day. Whether you’re a busy professional, a student with a tight schedule, or someone in need of urgent assistance, our continuous availability is designed to meet your needs at all times.
Don’t wait any longer—take the first step toward your goals by applying now! Our friendly and knowledgeable team is ready to assist you whenever you’re ready to get started.